John Lewis slips after Black Friday bonanzaComments Off on John Lewis slips after Black Friday bonanza
The discount event imported from the US saw retailers slash prices last month, especially on tablets and TVs. It meant sales of electronics at John Lewis fell 4% year on year in the week to Saturday following Black Friday when John Lewis recorded its best-ever week of sales.
The company said it has “stood up to the challenge” of a boost in online sales this Christmas, which has seen retailers including Marks & Spencer, Debenhams and Tesco struggle under the weight of orders.
Online sales at John Lewis rose 10% this week on a year ago, with about one in three purchases expected to be made through its website. Click-and-collect orders rose 32%. The number of customers placing orders in-store through tablets and smartphones, or with the help of staff, jumped 31%.
Sales in the week to Saturday rose 0.6% against a year ago to £150.7 million, with an overall 11% growth in Christmas trading so far, thanks in part to Black Friday.
Fashion sales were up 5.2%, but bosses suggested that shoppers are still leaving gift buying to the last minute, with homeware sales rising just 0.1%.